Legal

Privacy Policy

At The O.N.I. Clinic, we handle your personal and medical information with full confidentiality, transparency, and respect โ€” in compliance with the Nigeria Data Protection Act (NDPA) 2023.

Information We Collect

We collect information that allows us to provide safe, effective, and personalized healthcare services. This may include personal details such as your name, contact information, and date of birth, as well as health-related information such as medical history, diagnoses, test results, and treatment records.

When you use our website, we may also collect limited technical information such as your IP address and browsing activity to improve user experience and website performance.


How We Use Your Information

Your information is used to deliver and manage your care, communicate with you, and ensure the smooth operation of our services. This includes scheduling appointments, maintaining accurate medical records, and supporting clinical decision-making.

We may also use data in a responsible and secure manner to improve our services, enhance patient outcomes, and meet legal and regulatory requirements.


Sharing Your Information

We only share your information where it is necessary to support your care or where we are required to do so by law. This may include sharing with healthcare professionals, laboratories, diagnostic providers, or trusted service providers who support our operations.

All third parties are required to handle your data securely and in line with applicable data protection standards.


Data Security and Retention

We take appropriate measures to protect your information from unauthorised access, loss, or misuse. Your data is stored securely and retained only for as long as necessary to provide care and meet legal obligations.


Your Rights

You have the right to access your personal data, request corrections where necessary, and withdraw consent for certain types of processing. Where applicable, you may also request that your data be deleted or object to how it is used.


Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

The O.N.I. Clinic
238a Muri Okunola St, Second Floor, Cedarcrest Hospitals, Victoria Island, Lagos, Nigeria
contact@oniclinic.com
+234 703 428 0614, +234 816 174 9901


Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version will always be available on our website.